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The Influence of Electronic Customer Relationship Management (e-Crm) on Customer Satisfaction (Cs) and Customer Loyalty (Cl): a Pilot Study in Malaysian Private Institute of Higher Learning
Research Output | Dar Al-hikmah Library | IIUM Only

he Electronic Customer Relationship Management (E-CRM), as the primary e- commerce strategy, encompasses the integration of management, applications, and software with a key objective of enhancing customer service, fostering customer relationships, and retaining valuable clientele. In this pilot study, the researcher aims to explore the potential r

Enhanced Mobile App Security for Healthcare Applications
Research Output | Dar Al-hikmah Library | IIUM Only

As the number of mobile device usage continues to rise, the security of mobile apps is becoming an increasingly pressing concern as they have become an integral part of our daily lives. Mobile application, particularly those handling sensitive data like healthcare information, face increasing threats from malicious actors seeking unauthorized acces

Profanity on Malaysian Social Media: Implications on Brand Perception and Organisational Communication
Research Output | Dar Al-hikmah Library | IIUM Only

The increasing prevalence of profanity on social media platforms raises concerns about its impact on communication and public perception. While studies on online incivility are growing, there is limited research on the use of harsh language on Twitter among Malaysians. Consequently, little is known about how profanity in the commentary sections of

Compactons in Interspecies Spin–orbit-Coupled Nonlinear Schrodinger Lattices Under Strong Nonlinearity Management
Research Output | Dar Al-hikmah Library | IIUM Only

This study shows the existence of special matter waves, known as compactons, in binary discrete nonlinear Schrodinger (DNLS) equations with equal distributions of interspecies Rashba and Dresselhaus spin-orbit coupling (SOC) in the presence of fast periodic time modulations of the interspecies scattering length. However, the existence is limited to

Functional Disability in community-Dwelling Older People and its Associated Factors: a cross-Sectional Study of Felda Schemes in Pahang, Malaysia
Research Output | Dar Al-hikmah Library | IIUM Only

Introduction: Functional disabilities are common in community-dwelling older people, endangering their well-being and ultimately leading to deterioration in health and loss of ability to work. The ageing process and chronic diseases have been found to have a greater impact on physical or mental disabilities. This study examined functional disabilit

The Caregiving Burden of Older People with Functional Deficits and Associated Factors on Malaysian Family Caregivers
Research Output | Dar Al-hikmah Library | IIUM Only

Background: Providing care to older people can be an extremely complex task, given their increased functional deficits, which may lead to family caregivers experiencing burnout and a deteriorated health status. This study investigated the caregiving burden of older people with functional deficits on family caregivers and associated factors. Methods

Switching On/off Air Conditioner and Fan Alternately Based on Iot Motion Detection and Room Temperature
Research Output | Dar Al-hikmah Library | IIUM Only

The Internet of Things (IoT) connects electrical appliances that enable data transfer for communication without human intervention. IoT has evolved, and its implementation has been extended to residential areas. It can be said that all residents use fans as cooling appliances. In Malaysia, having a fan is not sufficient due to its hot temperature t

A Descriptive Analysis of Patients with Stoma Attending a Tertiary Hospital on the East Coast of Peninsular Malaysia
Research Output | Dar Al-hikmah Library | IIUM Only

Background: Stoma surgery is common among patients diagnosed with gastrointestinal disorders as part of treatment to save their lives and minimise the impact of the disease. However, there is a paucity of knowledge of their data, particularly in our study setting. The aim of this study is to descriptively analyse the characteristics of ostomy patie

Islamic peer-T0-peer (P2p) Financing as an Alternate Model of Msme Financing in Nigeria
Research Output | Dar Al-hikmah Library | IIUM Only

In emerging economies, including Nigeria, the nano, micro, small, and medium enterprises (“NMSMEs”) sector are essential actors for socioeconomic development. In recent times, the increasing convergence of technology and financial services (fintech) has transformed financial service delivery and engendered cheap, sustainable, and innovative alt

A Review on Knowledge, Perception, Practice and Associated Factors of Sunscreen Usage Among the Population
Research Output | Dar Al-hikmah Library | IIUM Only

Background: The use of sunscreen is a critical component of skin cancer prevention and overall skin health. Nevertheless, inconsistencies in sunscreen knowledge, perceptions, and practices persist among different populations, which are influenced by various factors. This review aims to synthesise and analyse the existing literature on the knowledge

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