Knowledge Resources | Dar Al-hikmah Library | Public Access
Subject(s): Conflict management Contents:Foreword / by Chris Argyris -- Acknowledgments -- About the author -- Defining defensive routines -- Framing the issue: the work of Chris Argyris -- The foundational skill set -- Mark, Brenda, you, and me: bringing defensive routines about and keeping them in place -- Conditions of threat and embarr