Summary: Reference services are considered one of the key activities in academic libraries. Currently, digital reference services have attracted the attention of libraries and information practitioners and researchers all over the world. The main objectives of this research are: (i) to determine whether the selected academic libraries in Malay

Summary: This study investigates the delivery methods practised by the public university libraries in delivering user education programme. The main objective of this study was to find out the differences and similarities between the selected university libraries in terms of types of delivery methods used, preferred delivery methods and problem

Summary: Subject search is considered as the most important type of searching in library OPAC. It has been found to be very useful in assisting users to locate library materials on specific subject. This study investigated the patterns of subject searching in Islamic bibliographic works. The main objective of this study was to study studen

Summary: This research attempts to ascertain library end-users' training needs pertaining to the design and development of an interactive online tutorial in using Electronic Information Resources (EIR). This computer based online tutorial provides an individualized learning at user's own pace where user can learn at any time anywhere w

Summary: The purpose of this study is to discuss the suitable new user-friendly learning environment to support current users’ learning trend in public libraries in Malaysia in order to change the service image of libraries. Libraries not only have served as silent and serious reading centers but also as learning center to support different

Summary: The advent of modern ICT and technological revolution has brought about the rise of electronic resources in becoming an integral part of the modern education system, especially in tertiary education. The necessity for medical professionals to acquire high quality, authoritative, accurate, relevant and timely information, has permitted

Summary: This study focuses on knowledge sharing practices among library staff with special reference to the staff at IIUM Gombak Campus Library. The main aim of the research is to establish whether the library staff are in agreement with regard to knowledge sharing practices and whether there is a need for knowledge management and more specif

Summary: The purpose of this study is to investigate outreach programmes and the library usage pattern of the user community in three selected secondary schools in Gombak district. The objectives of this study are, to identify the outreach programmes offered by the School Resource Centre, to investigate which outreach programs help the user co

Summary: According to Act 658, people with disabilities shall have the right to the access to information, communication and technology on equal basis with people without disabilities (Persons with Disabilities Act 2008, Act 685). The purpose of this study is to highlight all the services provided by the public university libraries in Malaysia

Summary: Knowledge sharing is a crucial culture for a successful knowledge management implementation in an organization like the academic library. Knowledge management practices cannot be effectively implemented if the members of the organization did not want to share and did not have sharing culture. It is also significant for the library Top