Effective Complaint handling is fundamental to the growth of businesses and other institutions including the higher educational institutions (HEIs). Education although argued to be mainly public good, higher education students are perceived as customers in a private enterprise and sometimes mixed goods. This perception reinforces the need to focus

Muslims are aware that eating is not solely to satisfy hunger; rather it is a divine prescription that has its own inherent and distinct worth– Halalan Toyyiban consumption. It becomes clear that not consuming Halalan Toyyiban and consuming the unlawful (haram) instead may be a possible way of following the steps of Satan (Qur’an, 2:168), and w

تتطرق هذه الدراسة إلى مناقشة حركة النشاط المسرح العماني عبر التايخ ، وقد نهجت هذه الدراسة المنهج الاستقرائي الذي يعتمد على الاستقراء المكتبي في البحث عن أهم المعلومات المتعلقة بنشأة المسرح ا�

تتناول هذه الدراسة بيان الرؤية العامة لقصص الأطفال العربية والملايوية من خلال تتبع مراحل النشأة والتطور، لغرض معرفة العوامل المؤثرة في قصص الأطفال والوصول إلى نتائح تساعدنا في تطوير قصص الأط

تتطرق هذه الدراسة إلى مفهوم الآخر في رحلات سلاطين زنجبار العمانيين، وقد تناولت ثلاثة مباحث، وهي: أدب الرحلة العمانية في المهجر الإفريقي، والرحلة السلطانية: غاياتها، وامتدادها الجغرافي، ومسا�

Paper presented at“Kolokium Kebangsaan Penyelidikan & Pembangunan Air 2020.2 KANDUNGAN AHLI JAWATAN KUASA ................................ ................................ ........................... 3 PRAKATA ................................ ................................ ................................ ................... 5 PEMBENTANG UC

The cities in Southeast Asia are rapidly urbanised. Urbanisation in the region causes urban residents to live in a city with less balanced ecological system. Green infrastructure is known to be a vital indicator for urban environmental sustainability. The green infrastructure is all landscape types comprise of greenery and open spaces. Its network

Drought is regarded as one of the limiting factors in rice production nationally and globally. The present study was conducted to study morpho-physiological and biochemical responses of rice genotypes to drought stress, to identify potential traits for use as a selection criterion in breeding drought-tolerant rice at seedling stage and finally to i

Seed priming may improve germination performance of rice under drought. The present study was conducted to investigate the dynamics of seed biochemical changes during priming and post-priming germination under drought and to correlate those biochemical properties with the germination performance of primed seeds. The priming treatments were non-prim

Malaysia has a significant amount of heritage timber buildings located in every part of the country. The buildings symbolised the origin of the country’s vernacular architectural style as well as the historical representation of the local community culture and its surrounding context. However, due to the combustible nature of timber, these herita