Subject(s): Arabic literature -- History and criticism | Hebrew literature -- History and criticism | Nostalgia in literature | Andalusia (Spain) -- In literature
Contents:The poetics of loss and nostalgia in Muslim Spain -- Written in stone : the Andalusi ritha. al-mudun in the Arabic elegiac tradition -- Weeping over the poetic past : po
Subject(s): Customer services | Customer relations
Contents:The heart of the matter -- Serving up your best (even when feeling your worst) -- Customer service key 1: the right attitude -- Customer service key 2: understand the customer's needs -- Customer service key 3: communicate clearly -- Customer service key 4: reach agreement --
Subject(s): Human capital | Employee selection | Personnel management
Contents:The talent management problem -- Why traditional talent management no longer works. The rise of talent management ; The end of an era -- A new model of talent management : the four principles for matching talent supply and demand. The make-versus-buy decision ;
Subject(s): Children of immigrants -- Education -- United States | Immigrants -- Social conditions -- United States | Cultural pluralism -- United States
Holdings:
,Book - General,Gombak Campus Library,General Collection,Open Shelf,LC3746 I33G 2010,Available,00011163636
