Subject(s): Computer industry -- Customer services Management | Computer technical support | Computer service industry | Management information systems
Contents:Machine generated contents note: ch. 1 Introduction to Service Desk Concepts -- The Evolution of Technical Support -- The Evolution from Help Desk to Service Desk -- Components of
Subject(s): English language -- Problems, exercises, etc. -- Grammar | English language -- Usage | English language -- Textbooks for foreign speakers -- English | English language -- Self-instruction
Holdings:
,CD-ROM Accompanying Material,Centre for Foundation Studies Library,Non Book Collection,Multimedia Shelf,PE1112 H893P 2011
Subject(s): Microsoft Office | Microsoft Word | Microsoft Excel (Computer file) | Microsoft Access | Microsoft PowerPoint (Computer file) | Business -- Computer programs
Holdings:
,Book - General,Centre for Foundation Studies Library,General Collection,Open Shelf,HF5548.4 M525 V522M 2014,Available,00011305534
Subject(s): English language -- Grammar | English language -- Problems, exercises, etc. -- Grammar
Holdings:
,Book - General,Centre for Foundation Studies Library,General Collection,Open Shelf,PE1112 B256G 2015,Available,00011298386
