KM Portal

Consult your Customers : How to Achieve Continuous Sales Success
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Selling | Customer relations | Consumers' preferences | Consumer satisfaction | Sales management Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HF5438.25M293C 1997,Available,00000643298

Key Account Management : the Route to Profitable Key Supplier Status
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Selling -- Key accounts | Marketing -- Key accounts | Customer services Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HF5438.8K48C527K 1999,Available,00000643320

How to Improve Performance Through Benchmarking
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Benchmarking (Management) | Organizational effectiveness Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HD62.15F534H 1996,Available,00000632075

101 Ways to Boost Customer Satisfaction
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Customer service | Consumer satisfaction | Customer relations Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HF5415.5F757O 1997,Available,00000632076

A Marketing Action Plan for the Growing Business
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Marketing -- Management | Marketing research Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HF5415.13V996M 1999,Available,00000632072

A Guide to Web Marketing : Successful Promotion on the Net
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Internet marketing Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HF5415.1265D262G 2000,Available,00000632073

The Ugly Malays
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Malays (Asian people) Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,DS523.4M35H972U 2000,Available,00000649883

Management Mistakes and Successes
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Management -- Case studies Contents:Part 1: Great comebacks : Continental Airlines: from the ashes -- Harley Davidson: at last -- IBM: a recovered giant -- Part 2: Planning blunders and successes: Coca-Cola's classic planning miscalculation -- Euro Disney: bungling a successful format -- Scott Paper, Sunbeam, and Al Dunlap

Enterprise Resources Planning and Beyond : Integrating your Entire Organization
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Production management | Management information systems | Business logistics Contents:Introduction -- Executive direction and support -- Customer integration -- Engineering integration -- Manufacturing integration -- Support services integration -- Technical considerations (in nontechnical language) -- Other topics -- System sel

Strategic Management of Technological Learning : Learning to Learn and Learning to learn-How-to-Learn as Drivers of Strategic Choice and Firm Performance in Global, technology-Driven Markets
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Organizational learning | Technological innovations -- Study and teaching Management | Employees -- Training of Management Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HD58.82C262S 2001,Available,00000661746

Category

KCDIOM

Type

KCDIOM

KM Portal