iKnow

Service Management Systems : How to Create Competitive Advantages...cost Management Systems
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Service industries -- Management | Efficiency, Industrial | Competition Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HD9980.5V946,Available,00000020983

Productivity by Choice : the 20-to-1 Principle
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Service industries -- Management | Industrial productivity Holdings: ,Book - General,Gombak Campus Library,Less Used Collection,Open Shelf,HD9980.5S786P 1986,Available,00000212789

The Eloquent Executive
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Business communications | Oral communication | Public speaking -- Sound cassettes Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HF5718P246,Available,00000044689

Managing to Have Profits : the Art of Hitting your Target Profit
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Profit | Managerial accounting Holdings: ,Book - General,Gombak Campus Library,Less Used Collection,Open Shelf,HG4028P7O45,Available,00000023780

Human Resources and Personnel Management
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Personnel management Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HF5549W499 1989,Available,00000037337

Theory of Classification
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Classification -- Books Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,Z696A4K92T 1988,Available,00000033095

Learning to Teach
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Teaching Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,LB1025.2A681,Available,00000058947

Computing Calamities : Lessons Learned from Products, Projects, and Companies That Failed
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Computer industry -- Case studies -- Management -- United States | Computer software industry -- Management Case studies -- United States | Corporate turnarounds -- Case studies -- United States Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HD9696.2U62G549C 1999,Available,00000632090

Monitoring, Measuring, and Managing Customer Service
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Customer services -- Handbooks, manuals, etc. -- Quality control | Customer services -- Handbooks, manuals, etc. -- Evaluation | Customer services -- Handbooks, manuals, etc. -- Management Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HF5415.5G653M 2000,Available,00000633733

Political Party Systems and Democratic Development in East and Southeast Asia
Knowledge Resources | Dar Al-hikmah Library | Public Access

Subject(s): Asia, Southeastern -- Politics and government -- 1945- | East Asia -- Politics and government Contents:v. 1. Southeast Asia -- v. 2. East Asia. Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,JQ750A58P769S 1998v2,Available,00000611817

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