Subject(s): Customer relations | Management -- Employee participation | Organizational behavior | Corporate culture
Summary: Reveals the advantages of empowering front-line employees who deal directly with customers, citing the examples of such organizations as Zappos and the Mayo Clinic of Arizona to demonstrate how their practices have signif
Subject(s): Books -- Marketing History -- 19th century -- Germany | Book industries and trade -- History -- 19th century -- Germany
Contents:Introduction : the role of marketing in the growth of the German book markets, 1815-1890 -- Separate, distinct, both sluggish : the German book markets at the close of the Napoleonic Wars, 1815-1820 -
Subject(s): Islamic Empire -- History -- 622-661 | Islamic Empire -- History -- 661-750
Contents:The setting -- The first battles (630-640) -- Eastwards and westwards (640-652) -- The push for constantinople (652-685) -- The great leap forward (685-715) -- Retrenchment and revolt (715-750) -- The making of islamic civilisation.
Holdi
Subject(s): Free trade -- United States | Employee rights | Labor laws and legislation | Administrative agencies -- Rules and practice -- United States
Holdings:
,Book - General,Gombak Campus Library,General Collection,Open Shelf,HF1455 U84H 2015,Available,11100347604
