Subject(s): Customer services -- Quality control | Customer services -- Evaluation | Customer services -- Management Contents:The business case for measurement -- Preparating to measure customer service -- Qualitative customer service measurement methods -- Quantitative research methods -- Measuring internal service quality -- Benchmarking

Subject(s): 3-D films | Three-dimensional display systems | Computer graphics | Computer animation | Animation (Cinematography) Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,TR854S235C 2005,Available,00001029750

Subject(s): Free will and determinism (Islam) | Predestination (Islam) | Fate and fatalism -- Religious aspects -- Islam Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,BP166.3I137I 2004,Available,00001031271

Subject(s): Java (Computer program language) | Data structures (Computer science) | Computer algorithms Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,QA76.73J38D793D 2005,Available,00001029741

Subject(s): Programmable controllers | Microprocessors -- Programming Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,TJ223P76B329P 2005,Available,00001048287

Subject(s): Race | Racism | Ethnicity | Body, Human | Spatial behavior Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,HT1521M235A 2005,Available,00001065708

Subject(s): Linear programming | Network analysis (Planning) Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,T57.74B362L 2005,Available,00001042755

Subject(s): College student orientation | Study skills Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,LB2343.3E47B 2004,Available,00001063050

Subject(s): Ethics Holdings: ,Book - General,Gombak Campus Library,General Collection,Open Shelf,BJ1012T572M 2000,Available,00001079975

Subject(s): Money laundering | Money laundering investigation | Organized crime | Computer crimes | Transnational crime Holdings: ,Islamic Law Monograph,Gombak Campus Library,Islamic Law Collection,,id HV 6768 H639J 2006,Not for loan,00011293889