Research Output | Dar Al-hikmah Library | IIUM Only
This case discusses the issues that arose during the change process in a Kuala Lumpur based Retakaful company, ACR Retakaful Berhad. The chain of catastrophic events in Asia during the years 2010 and 2011 had raised a huge number of claims against the company which went into financial difficulties. The company had no option but to change. A new CEO