Due to the unique nature among the service industries, the overriding objective of the healthcare sector is to provide error free, impeccable services to their patients and clientele. It is not an option rather a norm for the healthcare sector to uphold and maintain the level of service that is quintessential and benchmark in the service industries

Futures contracts are one of the most common derivatives instruments used by the investors to hedge the risk exposures that may arise from adverse price movements. The effectiveness of futures contracts in managing risks is critical to the development of futures market. To design a better strategy with futures contracts for hedging the risk exposur

The purpose of this study is to investigate the critical factors that have impact on environment causes of unused medication. The current study is a descriptive cross-sectional audit involving with patients based on a structured questionnaire format with answer sets. The data is analyzed using partial least square method. The results revealed that

Network Mobility Basic Support Protocol (NEMO BSP) is an augmentation of Mobile IPv6 in which a frequent notification are required to update current location of the Mobile Router (MR) to maintain Internet connectivity during inter handoff through preserving the Binding Updates (BU). It might be designed in a high speed train, car as well as aircraf

Rain is the major challenge to design reliable earth to satellite microwave link at higher frequencies in tropical regions. Site diversity is one of the techniques used to mitigate this problem. Hodge and ITU-R Site Diversity Gain Models and ITU-R Diversity Improvement Factor Model are analyzed based on measurements at two locations in Malaysia. Th

This paper examines hedging strategy in stock index futures for Kuala Lumpur Composite Index futures of Malaysia. We employed two different econometric methods such as-vector error correction model (VECM) and bivariate generalized autoregressive conditional heteroskedasticity (BGARCH) models to estimate optimal hedge ratio by using daily data of KL

The book deals with the issues how TQM principles can be applied to improve quality for Islamic financial institutions. There are 8 chapters, 1. Introduction to TQM, 2. Customer Satisfaction, 3. Engaging Employees through Suggestion System, 4. Continuous Improvement, 5. Benchmarking, 6. National Quality Awards, 7. Quality Function Deployment, 8. Si

Heterogeneity in the Malaysian school system has divided students of various cultural and ethnic backgrounds. The chances of getting a group of multicultural students in a classroom are far slimmer in the rural areas than in schools situated in the urban areas. The classroom composition in the urban areas displays a different pattern depending on t

Reducing tax evasion is vital mainly because an “enforced compliance” policy is costly and often very expensive (OECD, 2008). Many tax administrations put an enormous effort into combating tax evasion. Available evidence suggests that tax evasion has been found to be particularly acute in many developing countries, including Malaysia. In the ef

These days, there are an increasing number of studies in ICT has been done on the hadith domain in different levels of knowledge of hadith, where a number of studies have been conducted in IT to validate the Ahadith where most of them are based on the matching of test Ahadith with the authentic Ahadith in the database. However, there are limited co