Purpose – This paper aims to make a comparative analysis about the level of customer satisfaction on employee professionalism between Islamic and conventional banks in Malaysia. It also explores the important factors that attract customers to banks and identifies the strategies to improve customer satisfaction on employee professionalism. Design/

The art and craft of traditional Malay woodcarving may be forgotten by modern generation and consequently would gradually become one of an extinct craft in Malaysia if lack of effort in saving its legacy. This paper aims to uncover the art and craft heritage of traditional woodcarving and its visual attributes and craftsmanship in the works of a ma

The urbanization has significant effects on watershed hydrology and the quality of water in this catchment. One component of water quality is total suspended solids (TSS) which a significant part of physical and degradation and a good indicator of other pollutants on the surface of sediment in suspension. The purpose of this study is to investigate

Occasionally, if not often than not, the Landlord will by hook or by crook discover that his tenant is guilty of meter tampering to evade paying the prescribed rate amount of his electricity usage to the power provider (licensee). Though meter tampering is an offence, as far as the tenancy agreement is concerned, the tenant may have breached the co

Primary biliary cholangitis (PBC) is an autoimmune disease that is increasingly recognized as an important cause of chronic liver disease. Incidental diagnoses are not uncommon. We report a case of a middle-aged female with persistently elevated ALP activity. During the investigation of cholestasis, anti-mitochondrial antibodies (AMA) were detected

Systematic provision of education (SMEP) and supportive intervention (SMS). ◦ SMEP: Educational intervention that promote patient’s self-management. ◦ SMS: Any approaches and activities that support patient’s self-management (provision of patient information, good access to follow up care, health coaching).Self-Management Programmein Older

Sedimentation problem and water quality deterioration are the occurrences happened along the river basin especially at main river basin in Malaysia. The main objective of this study to review the sedimentation problems and water quality deterioration level in the Lata Sungai Limau, Terengganu, Malaysia. 11 sampling stations were chosen from upstrea

The article reviews relevant literature to track changes in the family institution by utilizing a comparative approach between Western and Muslim families. The purpose of this method is to map trends in the last five decades and to identify gaps, if any, between the two modern-day family institutions. The article in its introduction, reviews litera

This article discusses the need for the formulation of an online family dispute resolution management framework in Malaysia. One of the main reasons is that young married couples need assistance to resolve challenges that they faced in their marriage. Researches have shown that the first five years is the most difficult period in a marriage. An ini

Tocotrienol dosage, especially in vitamin E, is important for treatment and prevention of diseases. To date, the dosage is given based on the physician's knowledge and experience to suit the patient’s needs. The alteration of the dosage is depending on the way the patient’s body reaction and coping mechanism which is different from one to a