Subject(s): Success in business -- Psychological aspects | Creative ability in business | Attitude (Psychology) | Optimism | Self-confidence
Contents:The power of staying positive -- Optimism : the foundation of success -- Creativity : adding value to your work -- Resilience : jumping the hurdles -- Self-control and passion : striving for
Subject(s): Marketing
Contents:Innovative imitation -- Exploit the product life cycle -- Why business always loses -- Production-line approach to service -- The industrialization of service -- Marketing success through differentiation-of anything -- Marketing intangible products and product intangibles -- The globalization of markets -- Af
Subject(s): Telephone selling
Contents:Polishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating t
Subject(s): English literature -- History and criticism Theory, etc | English literature -- Study and teaching | Interdisciplinary approach in education
Holdings:
,Book - General,Gombak Campus Library,General Collection,Open Shelf,PR21M829I 2002,Available,00011029455
