Subject(s): Customer services | Customer services -- Psychological aspects | Customer relations | Customer relations -- Psychological aspects
Contents:The New Science of Customer Service -- The Inner Game of Customer Contact -- The First Thirty Seconds -- Getting the Message Across -- Getting Into Your Customer's Head -- Respect and Em
Subject(s): Global warming | Global temperature changes | Greenhouse effect, Atmospheric | Global warming -- Political aspects | Global warming -- Economic aspects
Contents:1. Humankind and climate -- Pt. 1. The greenhouse effect -- 2. Blackbody radiation -- 3. The layer model -- 4. Greenhouse gases -- 5. The temperature structure of the a
Subject(s): Active server pages | Microsoft Visual BASIC | Internet programming | Microsoft .NET
Holdings:
,CD-ROM Accompanying Material,Gombak Campus Library,Non Book Collection,Multimedia Shelf,QA 76.625 D975M 2003 cd,Available,00011012820
Subject(s): Health risk assessment | Environmental health | Public health
Holdings:
,Book - General,Gombak Campus Library,General Collection,Open Shelf,RA427.3R595R 2007,Available,00011010190
