Contents:A brief history -- Hospitals and important health care trends -- Organization -- The governing body -- The chief executive officer -- Outpatient areas -- The emergency department -- The admitting department -- The medical staff -- Nursing services -- Key ancillary services -- Other ancillary services -- Patient support services -
Subject(s): Dental hygiene
Contents:The dental hygiene professional -- Environmental ergonomics -- Patient assessment -- Disease-prevention therapy : professional and self-care -- Health promotion and disease prevention -- Therapeutic implementation -- Anxiety and pain control -- Operative therapies -- Care modifications for special needs
Contents:Interpersonal process -- Culture and communication -- Communication and the self -- Perceiving others -- Language -- Nonverbal communication -- Listening: understanding and supporting others -- Emotions -- Dynamics of interpersonal relationships -- Intimacy and distance in relationships -- Communication climate -- Managing confli
