Summary: usiness process management is becoming popular in business, and offers effective and efficient operations. Business process modelling is a way of representing an organisation to enable its analysis and improvement. A business-friendly modelling is very helpful for business people, and can also act as a communication tool between them

Summary: Despite the growing numbers of Technology savvies ascribed to the massive digitisation in many forms, sizes and context of use; the user experience frustrations are still mushrooming as a consequence of difficult interactions and poorly design user interfaces. Nevertheless, the origin of poorly designed features on systems, products o

Summary: As Information Technology Outsourcing (ITO) grows in complexity, there is a call for effective management of ITO relationship to reduce risks. This study integrates theoretical concepts from resources based view and social exchange theory with existing research on ITO to understand the process of ITO decisions and implementations in f

Summary: E-procurement in public administration is not an old phenomenon. Although its existence is just recent, two focal issues are significant to be investigated. First is the proven realization of its forecasted success. Second is the factors that influence the use that leads to the success. Therefore, the study was conducted to address th

Summary: It is estimated that about 2000 deaf children are born each year in Malaysia. Most deaf Malaysian children have very poor speech intelligibility. Reduced intelligibility severely compromises communication and social interaction for affected individuals. Although speech deficiencies in the deaf are quite difficult to overcome, learning

Summary: Assessing learners’ answer is a time consuming task that makes teachers or educators cut down the time they can devote to other important tasks. In fact, many academic examinations make heavy use of questions that require learners to write one or two sentences and which are worth for some amount of marks. These short answer question

Summary: Previous strategic information systems planning (SISP) studies have highlighted that an ideal SISP practice should emphasise on organisational learning (OL) in their SISP approach. Surprisingly, studies focusing on the extent of OL and its contextual factors are lacking. This study aims to develop and validate a model for assessing SI

Summary: Mobile Commerce also known as M-commerce is thought to be the next big phase in technologically dependent society after following E-commerce era. Mobile commerce has been a huge success in terms of individuals’ adoption in some markets like Japan, while, surprisingly, not as flourishing in others. However, its adoption and level of

Summary: The main purpose of this study is to add to the body of knowledge on the Resourcebased View (RBV) of public organisation‘s information technology management by developing and testing the causal relationship model. The underlying theory was grounded in the RBV of the organisation. In order to have better understanding in public organ

Summary: This study investigates the knowledge management (KM) readiness of the Sri Lankan telecommunication industry and the factors that contribute to KM Readiness. As the scope of the KM is very wide, this study was confined only to the knowledge creation and sharing processes of KM. Data were collected from 313 executives of seven companie