Norsham bt Ahmad was awarded a B.Optom (Hons) in 1997 from Universiti Kebangsaan Malaysia (UKM). After her graduation, she worked as an Optometrist at a private practice for almost 10 years. She joined IIUM in 2005 as a lecturer and completed her Master's degree (MHSc) in 2007 at UKM, and Ph.D at the Anglia Ruskin University, Cambridge in 2014.